Refund and Exchange

If you are unsatisfied with the flowers/gifts that you receive, SKfleur will either replace it as long as the product is returned in its original condition within 3 working days.

Items sold are not exchangeable except for items received with defects. In this case, SKfleur will replace the defective items at no extra charge.

To make a return, simply call us at (65) 82656855 or send the item back to our store.

To make a refund request, please contact us at to fill in the CUSTOMER REFUND REQUEST FORM. 


* SKfleur and its management reserves the right to reject orders at its discretion.
* Please note that all terms and conditions are subjected to change without prior notice.