If you are unsatisfied with the flowers/gifts that you receive, SKfleur will either replace it as long as the product is returned in its original condition within 3 working days.
Items sold are not exchangeable except for items received with defects. In this case, SKfleur will replace the defective items at no extra charge.
To make a return, simply call us at (65) 82656855 or send the item back to our store.
To make a refund request, please contact us at skfleur.singapore@gmail.com to fill in the CUSTOMER REFUND REQUEST FORM.